Distinctive for its application point in the network, the Electronic Couch Potato^TM (ECP) evaluates signals ready to be consumed by a subscriber. By connecting after a STB, it emulates an end user changing channels on the STB via a built-in infrared transmitter. The ECP then provides feedback on various service quality parameters to a central site.

Now enhanced with Video Quality Index^TM, it provides real time evaluation of video quality that end users experience. Scanning all channels, the VQI identifies common video impairments such as macro-blocking, tiling and freeze frame, assigns each clip a Video Quality Index from 1 to 100, then combines them to a single, integrated metric. Results are consolidated across all channels and remote sites – making it easy to identify when and where video quality issues strike.